Clearing Department of Education Matches on the FAFSA
When students file the Free Application for Federal Student Aid (FAFSA), the Central Processing System (CPS) compares data on the FAFSA with databases from other government agencies (Department of Homeland Security, Social Security Administration, Veterans Administration, and National Student Loan Data System) to confirm that information reported on the FAFSA is correct. When a student’s FAFSA data conflicts with any of these databases, the school is notified that the student has a “C Code” (also called an ED Match) which must be resolved before a student can be awarded.
KU students who have completed the FAFSA and have conflicting data.
When a student is notified that the student has a Database (ED) Match, the student must provide documents which will clarify the conflicting information. Below is a list of the ED Match categories and the documents that are acceptable for clearing the ED Match.
Citizenship (Department of Homeland Security [DHS] and Social Security Administration [SSA])
If the student is not a US citizen, the student needs to submit to Financial Aid & Scholarships (FAS) a front and back copy of the DHS document which proves eligibility (typically a Permanent Resident Card). FAS must submit a copy of the document to DHS for confirmation.
If the student is a citizen, the student should present an original of one of the following documents to FAS:
- US Passport
- Certificate of Naturalization
- Certificate of Citizenship
- Certificate of Birth Abroad of U.S. Citizen
- Birth Certificate showing birth in U.S.
The student may also upload their citizenship documents to the Student Forms Portal along with a completed Citizenship Affidavit form. This form is available electronically on the Verification Portal.
Note: Although some documents say it is illegal to make copies, we are authorized to copy the documents since we are using them to award federal funds.
Student should provide FAS with a copy of their social security card. The name on the card must match the name on the FAFSA. If there is a conflict with the date of birth, the student must also provide documentation of DOB (birth certificate, driver’s license). The student should contact SSA to resolve the discrepancy in their records to prevent future mismatches.
If student is submitting a copy of the application for a new SS card, SSA must complete the applicable section to verify that SSA has accepted it. If this is not completed, a receipt from SSA (in addition to the application) is acceptable.
SSA Contact Info:
1440 Wakarusa Dr. #200
Lawrence, KS 66049
If the student has been released from active duty, the student must submit the “Member 4 Copy” of the DD214 (military separation form). If the DD214 indicates that the student is still in the National Guard, Reserves, or ROTC, the student may not qualify as a veteran. The type of discharge must be “other than dishonorable.” If the student is in the National Guard or Reserves, the DD214 must confirm that the student was activated by federal (not state) authority and that the student was activated for other than training purposes.
Note regarding ED matches for veteran status: If the student is otherwise independent, the veteran status is irrelevant and no further documentation is required.
NSLDS Overpayments, Bankruptcy, Loan Defaults, Mismatches and Loan Limits
The student should contact FAS to determine which documents must be submitted.
NSLDS Loan Discharged Due to Disability
The student must submit a “statement of eligibility form” signed by a doctor. FAS will request this form from the student through the student forms portal.
Office of Financial Aid & Scholarships
1502 Iowa Street
Lawrence, KS 66045
12/12/2022: Reviewed and updated portal link.
11/19/2021: Reviewed and updated FAFSA changes.
12/09/2020: Reviewed policy; updates policy statement and contact information; added Edwards Campus.
10/04/2019: Reviewed and updated.
11/16/2017: Updated contact information and updated with new verification information