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KU Card - Report KU Card Lost or Stolen


Prevent unauthorized use of a lost or stolen KU Card. 

Applies to: 

Students, Faculty, Staff, and other members of the KU community

Policy Statement: 

In order to prevent unauthorized use, it is the cardholder’s responsibility to report a lost or stolen KU Card. The University of Kansas is not liable for financial loss or criminal repercussions associated with lost, stolen, damaged, or fraudulently used KU Cards. It is your campus identification card and may serve as building access instrument. Your KU Card should be carried with you at all times and available to present to university officials upon request. Do not lend your KU Card to a friend or fellow student.

If your KU Card has been lost or stolen, it must be deactivated immediately online via the Kyou portal (login, click the “Finances” tab and then choose the “Report your KU Card lost or stolen” link).

When a KU Card is deactivated, the cardholder’s residence hall access, dining plan access, and student recreation center access will automatically be suspended. To suspend other features/services (i.e., services offered by the Libraries, and other departmental systems) the cardholder must contact the appropriate office. It is also the cardholder’s responsibility to obtain a replacement card.

Please note: If your KU Card is replaced due to lost or theft, it is deactivated and cannot be reactivated, if found. Only the latest card printed is valid.


Unauthorized use and charges of a lost or stolen KU Card.


Student Accounts and Receivables
1246 West Campus Road, Room 1
Lawrence, KS 66045

Approved by: 
Associate Director, Financial Services
Approved on: 
Sunday, March 1, 1998
Effective on: 
Sunday, March 1, 1998
Review Cycle: 
Annual (As Needed)
KU Card, Card Center, identification card, KUID, lost, stolen
Change History: 

08/24/2023: Corrected spelling error.
01/04/2021: Removed reference to Beak 'Em Bucks and provided reorganization of card center within Student Accounts and Receivables.
10/02/2015: Changed name of hyperlink in related policy links from Replacement Card to Instructions for a lost, stolen, or damaged KU Card
09/29/2015: Fixed broken links and fixed related policy links to open up in new window.
09/24/2015: Updated the replacement fee price to reflect change that went into effect on 09/01/2015.
03/1998: Policies for KU Card Center were created.

Financial Categories: 
Financial Oversight
Information Access & Technology Categories: 
Privacy & Security

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